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Help & FAQ

Don'ts, Do's and FAQ's

We guarantee all product for 60 days unconditionally. If there is an issue with the product please contact our office via email, return the product and we will replace it with an identical item free of charge.

We take the utmost pride in our packaging concept. However, we do not supply replacement boxes.

For the precious metal beads any liquid jewelry cleaner (please follow the manufacturer's directions) and a cotton swab should brighten your purchase. As for the stones a wipe with a damp cloth will polish them nicely.

If left open the light will ultimately burn out within 24 hours.

We are more than happy to take custom order please contact us via email for details.

For E'lur Femme bracelets sizes begin at 7.5 inches and for E'lur Wrist Designs sizes begin a 7.75 inches. However if you require a larger size contact us via email and will will create a size just for you and no additional charge.